Episode 184

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Published on:

7th Dec 2024

The Regifting Extravaganza #7: Compensation conundrum (previously aired Nov 22, '24)

Episode 146: The guys debate the proper customer success compensation structure.

⏱️ Timestamps:

00:00:00 - Intro

00:01:04 - Talking turkey: variable comp ideas

00:03:11 - The pitfalls of broad comp goals

00:04:01 - JP’s take on perfect variable comp

00:06:49 - Incentives, quotas, and commissions

00:10:03 - Keep comp plans simple and clear

00:11:38 - The reality of ambiguous comp plans

00:12:44 - Driving behavior with transparency

00:13:12 - Wrapping up


📺 Lifetime Value: Your Destination for GTM content

Website: https://www.lifetimevaluemedia.com


🤝 Connect with the hosts:

Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung

JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/

Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/

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About the Podcast

The Daily Standup
Delivering fresh new customer success ideas every single day.
Do you want to know what other customer success and post-sale professionals are thinking about, struggling with, or succeeding with?

The Daily Standup is the flagship podcast on the Lifetime Value Media network, cohosted by Dillon Young, Jean-Pierre "JP" Frost, and Rob Zambito. We're publishing daily and sharing the most diverse and unfiltered array of guests. Tune in to hear industry titans and newbies alike chopping it up, sharing their hot takes, workshopping their current challenges, or just giving Rob another new nickname.

The Lifetime Value Media network is your destination for customer success and go-to-market content.

About your host

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Dillon Young

Dillon is a career Customer Success professional, having done tours of duty in Technical Support, Training, and Implementations as well. He did Sales that one time, but doesn't like to talk about it. Since 2019, he has been a people leader in CS orgs for early stage technology companies, primarily in the financial and human resources spaces.

Dillon founded Lifetime Value in 2023 with the vision of delivering entertaining, educational, and non-biased content to this exciting profession *without* selling (gasp) an ebook.

So far, so good.