Episode 185

full
Published on:

8th Dec 2024

The Regifting Extravaganza #8: Viviana Bertinetto (previously aired Oct 17, '24)

Episode 120: Italian expat Viviana Bertinetto wants to remind you big of a world it is out there.

⏱️ Timestamps:

00:00:00 - Meeting the crew: warm welcomes all around

00:00:38 - Viviana Bertinetto: CCO of a global startup

00:01:14 - What's on your mind, Viviana?

00:01:26 - Navigating multicultural customer success

00:03:31 - Bridging gaps in a globalized world

00:04:37 - Curiosity and context: keys to success

00:06:59 - Fun facts about cultural differences in business

00:07:37 - Nuances of customer playbooks in global settings

00:09:11 - Rob’s Italian wedding: customer success or chaos?

00:10:04 - Empathy, neurodiversity, and perspective


📺 Lifetime Value: Your Destination for GTM content

Website: https://www.lifetimevaluemedia.com


🤝 Connect with the hosts:

Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung

JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/

Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/


👋 Connect with Viviana Bertinetto:

Viviana's LinkedIn: https://www.linkedin.com/in/viviana-bertinetto-43232413/

Mentioned in this episode:

SundaySky

Matik

The Segment

LTV Shop

Show artwork for The Daily Standup

About the Podcast

The Daily Standup
Delivering fresh new customer success ideas every single day.
Do you want to know what other customer success and post-sale professionals are thinking about, struggling with, or succeeding with?

The Daily Standup is the flagship podcast on the Lifetime Value Media network, cohosted by Dillon Young, Jean-Pierre "JP" Frost, and Rob Zambito. We're publishing daily and sharing the most diverse and unfiltered array of guests. Tune in to hear industry titans and newbies alike chopping it up, sharing their hot takes, workshopping their current challenges, or just giving Rob another new nickname.

The Lifetime Value Media network is your destination for customer success and go-to-market content.

About your host

Profile picture for Dillon Young

Dillon Young

Dillon is a career Customer Success professional, having done tours of duty in Technical Support, Training, and Implementations as well. He did Sales that one time, but doesn't like to talk about it. Since 2019, he has been a people leader in CS orgs for early stage technology companies, primarily in the financial and human resources spaces.

Dillon founded Lifetime Value in 2023 with the vision of delivering entertaining, educational, and non-biased content to this exciting profession *without* selling (gasp) an ebook.

So far, so good.