Episode 37

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Published on:

10th May 2024

The Savior of Customer Success | TDSU Ep. 9

There's a new Customer Success hero in town.  Or...is there?  The boys debate among themselves the purported next biggest thing in Customer Success...

 

Timestamps:

00:00:00 - AI's the new gluten free

00:01:30 - HubSpot's New Service Hub

00:02:49 - A New Suite Within HubSpot for Customer Success Managers

00:04:13 - AI in Tools and the Future of Automation

00:05:25 - Learn how to be a guest on TDSU

00:06:37 - The Vagueness of AI

00:07:59 - The new features of Service Hub 2.0

00:09:13 - Uniting Customer Support and Success

00:11:36 - Like, comment, and subscribe!

 

📺 Lifetime Value: Your Destination for Customer Success content

Subscribe: https://lifetimevalue.link/youtubesub

Website: https://www.lifetimevalue.show

 

🤝 Connect with the hosts:

Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung

JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/

Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/

Mentioned in this episode:

SundaySky

Matik

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About the Podcast

The Daily Standup
Delivering fresh new customer success ideas every single day.
Do you want to know what other customer success and post-sale professionals are thinking about, struggling with, or succeeding with?

The Daily Standup is the flagship podcast on the Lifetime Value Media network, cohosted by Dillon Young, Jean-Pierre "JP" Frost, and Rob Zambito. We're publishing daily and sharing the most diverse and unfiltered array of guests. Tune in to hear industry titans and newbies alike chopping it up, sharing their hot takes, workshopping their current challenges, or just giving Rob another new nickname.

The Lifetime Value Media network is your destination for customer success and go-to-market content.

About your host

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Dillon Young

Dillon is a career Customer Success professional, having done tours of duty in Technical Support, Training, and Implementations as well. He did Sales that one time, but doesn't like to talk about it. Since 2019, he has been a people leader in CS orgs for early stage technology companies, primarily in the financial and human resources spaces.

Dillon founded Lifetime Value in 2023 with the vision of delivering entertaining, educational, and non-biased content to this exciting profession *without* selling (gasp) an ebook.

So far, so good.