Give the Newbies a Chance | TDSU Ep. 5
Good CS samaritan Kevin Leonor links up with us to share what he believes might grease the wheels in this hectic hiring cycle. Let's stop searching for perfect-fit unicorns, and be open to training to the vertical.
Timestamps:
00:00:00 - Find Culture, Train Skills
00:01:40 - Training to the Vertical
00:03:15 - Job Seekers Training for Success in Other Verticals
00:04:49 - Positioning as a Subject Matter Expert in Customer Success
00:06:22 - The Importance of Industry-Specific Skills
00:07:56 - The Importance of Cultural Fit in Hiring
00:09:21 - Combining Skills for Faster Onboarding
00:10:57 - Hiring for Hunger to Learn and Unique Aptitudes
00:12:31 - Eliminating candidates at an early stage
00:13:50 - Like, comment, and subscribe!
📺 Lifetime Value: Your Destination for Customer Success content
Subscribe: https://lifetimevalue.link/youtubesub
Website: https://www.lifetimevalue.show
🤝 Connect with the hosts:
Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung
JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/
Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/
👋 Connect with Kevin:
Kevin's LinkedIn: https://www.linkedin.com/in/kevin-leonor/
Mentioned in this episode:
