Episode 44

full
Published on:

21st May 2024

Clean Data or Bust | TDSU Ep. 16

Joe Di Grande, founder of the aptly named Joe Does Tech Touch, tells the crew why it all starts (and ends) with clean data.

 

Timestamps:

00:00:00 - Introductions

00:01:27 - The Importance of Customer Success

00:02:32 - Clean Data as an Imperative in Business in 2024

00:03:51 - Being Data-Driven in Companies

00:04:56 - Automation Responsibility and Touch Points for a Product

00:05:54 - Tracking and Transforming Data

00:06:58 - Analyzing Data for Cleanliness

00:08:13 - Auditing for Data Inconsistencies

00:09:18 - Building the Right Foundation

00:10:26 - Like, comment, and subscribe!

 

📺 Lifetime Value: Your Destination for Customer Success content

Subscribe: https://lifetimevalue.link/youtubesub

Website: https://www.lifetimevalue.show

Send the show a message via email or voicemail: https://www.lifetimevalue.show/contact/

 

🤝 Connect with the hosts:

Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung

JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/

Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/

 

👋 Connect with Joe:

Joe's LinkedIn: https://www.linkedin.com/in/josephdigrande/

Mentioned in this episode:

Matik

SundaySky

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About the Podcast

The Daily Standup
Delivering fresh new customer success ideas every single day.
Do you want to know what other customer success and post-sale professionals are thinking about, struggling with, or succeeding with?

The Daily Standup is the flagship podcast on the Lifetime Value Media network, cohosted by Dillon Young, Jean-Pierre "JP" Frost, and Rob Zambito. We're publishing daily and sharing the most diverse and unfiltered array of guests. Tune in to hear industry titans and newbies alike chopping it up, sharing their hot takes, workshopping their current challenges, or just giving Rob another new nickname.

The Lifetime Value Media network is your destination for customer success and go-to-market content.

About your host

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Dillon Young

Dillon is a career Customer Success professional, having done tours of duty in Technical Support, Training, and Implementations as well. He did Sales that one time, but doesn't like to talk about it. Since 2019, he has been a people leader in CS orgs for early stage technology companies, primarily in the financial and human resources spaces.

Dillon founded Lifetime Value in 2023 with the vision of delivering entertaining, educational, and non-biased content to this exciting profession *without* selling (gasp) an ebook.

So far, so good.