Episode 13

full
Published on:

13th Mar 2023

Showing Up with that Good Good Energy - The Week That Was w/ Bern Risley

Bern Risley is a Customer Success vet through and through, having worked for outfits big and small. Now she’s heading her own firm where she focuses on coaching up CS professionals on how to show up. Bern joins LTV to break it all down, including what she thinks CS leaders can be doing better and her interpretation of a common Customer Success trope.

 

Who is Bern Risley?

 

Links:

 

About this podcast:

If you like what you've heard,  please rate this podcast and subscribe to be notified of new episodes.

This podcast is written, produced, and edited by Dillon Young.  You can find him on LinkedIn.

Please direct all inquiries to dillon@lifetimevaluepodcast.com.

Find us on Instagram and TikTok at @lifetimevaluepodcast.

Mentioned in this episode:

SundaySky

Matik

Next Episode All Episodes Previous Episode

Listen for free

Show artwork for The Daily Standup

About the Podcast

The Daily Standup
Delivering fresh new customer success ideas every single day.
Do you want to know what other customer success and post-sale professionals are thinking about, struggling with, or succeeding with?

The Daily Standup is the flagship podcast on the Lifetime Value Media network, cohosted by Dillon Young, Jean-Pierre "JP" Frost, and Rob Zambito. We're publishing daily and sharing the most diverse and unfiltered array of guests. Tune in to hear industry titans and newbies alike chopping it up, sharing their hot takes, workshopping their current challenges, or just giving Rob another new nickname.

The Lifetime Value Media network is your destination for customer success and go-to-market content.

About your host

Profile picture for Dillon Young

Dillon Young

Dillon is a career Customer Success professional, having done tours of duty in Technical Support, Training, and Implementations as well. He did Sales that one time, but doesn't like to talk about it. Since 2019, he has been a people leader in CS orgs for early stage technology companies, primarily in the financial and human resources spaces.

Dillon founded Lifetime Value in 2023 with the vision of delivering entertaining, educational, and non-biased content to this exciting profession *without* selling (gasp) an ebook.

So far, so good.